Customer Spotlight: Museum at Prairiefire
By Caroline Stuckey, Account Manager at Avid Communications
Established in 2014, The Museum at Prairiefire (MAP) is a non-profit organization dedicated to promoting education and engagement in natural history, science, culture, and art. Housed within a 42,000-square-foot museum, the MAP features regional and national collections, providing educational experiences for both children and adults.
Under the leadership of Executive Director Terri Thompson, the MAP has become a beacon in the Kansas City community, emphasizing the importance of education across all age groups. Thompson has specifically championed STEAM (Science, Technology, Engineering, Arts, and Mathematics) childhood education by actively advancing administration and funding for the Kansas City Urban Advantage (KCUA) program through the MAP.
STEAM Education
One of the most noteworthy aspects of the MAP organization is its significant impact on STEAM education within the Kansas City community through KCUA. This program has provided free educational programs to help foster creativity and learning for underserved children who are least likely to have access to quality STEAM education. This program has successfully served over 8,000 students across 10 elementary schools and five out-of-school programs.
KCUA stands as a pivotal force in advancing STEAM education by creating valuable opportunities for underprivileged children to explore and learn in the Kansas City area. To learn more about the program or contribute to its mission, individuals can visit https://www.visitthemap.org/support. Supporting Kansas City Urban Advantage is a meaningful way to contribute to the ongoing efforts of MAP in promoting inclusive and accessible education in the community.
Why Avid?
The Museum at Prairiefire has been a loyal Avid customer for ten years. They have used our Business VoIP Phone systems to streamline their productivity and business operations throughout their organization. Terri emphasized the helpfulness of the Avid button that we deploy on our phones as a direct line to our service team, which is there to help with any problem, big or small.
“We use Avid Communications for our phone services and they have been rock solid for 10 years. We’re talking 100% reliability from the equipment, to the service, to the customer service. The times when we have needed assistance for our own user errors AVID customer service agents have been phenomenal and they are just one button away at all times, we love that!”
– Terri Thompson, Executive Director at MAP
In addition to our exceptional service, Terri highlighted the importance of a company that cares about its customers. Here at Avid, our customer’s success is our success. We pride ourselves on helping companies be the best version of themselves so they can continue to serve the Kansas City community the best way they know how.
Our team is dedicated to the success of our customers and continues to push the importance of timely and local support! We are thankful that the Museum at Prairiefire has been a customer for so many years, and we look forward to supporting their business in the years to come.
